Dec 02, · The company “apologised wholeheartedly” for the error and “strongly advised” customers that did not have two-factor authentication on their accounts already to enable it. BTC Markets’ standard login screen uses a customer’s email address as the username. Unable to Log into BTC Markets; Two-Factor Authentication Code Issues; Two-Factor Authentication Step-by-Step Guide; Token Expired; Two-Factor Authentication Code Issues Support November 28, ; Updated; Steps to fix "Incorrect Code" errors with Two-Factor Authentication. The most common cause for "Incorrect Code" errors is that the. If you have lost access to your two-factor authentication code, you can use this form to regain access to your account. If you are still unable to access your account please contact support. Please be aware, if you remove 2FA from your account all withdrawals will be disabled for 7 days.
Btc markets two factor authenticationLogin & Two Factor Authentication Issues – BTC Markets
BTC Markets said the batched sends occurred in quick succession and therefore could not be stopped when the error was noticed. Got a news tip for our journalists? Share it with us anonymously here. All rights reserved.
Partner Content. Sponsored Whitepapers. How to choose a WAF that's right for you. The global telco 5G cloud gaming opportunity. Building a ransomware remediation backup strategy. Forrester's Asia Pacific Predictions Guide. Keep Them Safe. Protect Yourself Against Cybercrime The security of our client accounts and assets is of paramount important to us.
Help protect yourself against cybercrime by: Restricting the amount of personal information posted online. Be suspicious of any unwanted or urgent requests for personal information or money, either by phone or email. Be suspicious of offers that are too good to be true. Never create accounts on websites under the instruction of someone else.
Never give remote access to your personal computer. Research websites, such as for reviews or recommendations, before making any payment for online goods or services. Look out for poor spelling and grammar. Regularly review bank and credit card statements for unusual purchases. Double-check recipients of money or assets, before you send. Please be advised, BTC Markets will never offer any investment advice. Choose Strong Passwords. A strong password is key to a secure account.
When creating a password, we recommend: Avoiding the use of personal information like names or addresses. Using a mixture of characters including letters upper and lower case , numbers and symbols. Account-holders had their name and email address exposed. The process took place very quickly, therefore it was not possible to stop the batch send once the error was realised. Representatives of the exchange said that the passwords from the accounts were not compromised.
However, BTC Markets, with more than , crypto traders on-board have encouraged users to activate two-factor authentication 2FA and change email access.
Earlier, the leak of personal information of a million users was reported by the manufacturer of hardware wallets Ledger.